Bank of America is an USA based multinational investment bank and financial services holding company. After JPMorgan Chase, it is the second largest bank in the United States and worldwide it is the eighth largest bank. Do you need to contact Bank of America customer service for getting help with an issue? Then here’s how you can get support from Bank of America.
How to Contact Bank of America Customer Service
You can contact Bank of America customer service through many ways like the official website, Social media, Phone call, Mailing, Branch near you etc. For getting help quickly, all the possible BoA support systems are discussed below.
Note: Your card or account number will be required to get support about your BoA account or card. BoA accepts calls made via relay services (dial 711)
Support Hours of Bank of America
You can get Bank of America customer service from Monday – Friday: 7 AM – 10 PM ET & Saturday – Sunday: 8 AM – 5 PM ET (Excluding holidays)
You can visit here for more info on BoA support hours, Because the support hours may be changed or differ according to locations
Note: Using Google Maps, you may check Bank of America branch working hours by clicking on each location given in the search results to view exact days and times.
Similar: Chase Customer Service: Contact Numbers, Email, Live Chat
How to Contact Bank of America Support Quickly
Visit here and choose a topic for getting help about an issue.
You can contact Bank of America customer service via their official Website, Social Media, Email (Secure Messages through Website) or Phone numbers. All the contacting ways are described below. Here you can get support quickly by these ways:
- If you want to contact Bank of America customer care directly then call at : 001-315-724-4022
- For credit card support you can contact here: 00 1 757-677-4701
- If you’re a current customer, simply Visit here, Make an appointment & through this you can contact them directly.
- You can contact them quickly through social media also (Facebook, Twitter). Their representatives are available: Mon–Fri: 8 a.m.-9 p.m. ET & Sat: 8 a.m.-8 p.m. ET & Sun: 8 a.m.-5 p.m. ET
- If you like to send correspondence via mail, please do so to: Bank of America; PO Box 25118; Tampa, FL 33633-0900
Bank of America Contact Numbers List
- For general account servicing and information: 844-401-8500
1-315-724-4022 (international collect; cell phone roaming charges may apply)
(Mon–Fri 8 a.m.-11 p.m. ET ; Sat–Sun 8 a.m.-8 p.m. ET, Automated support: 24/7)
Spanish : 844-401-8500 (Mon–Fri 8 a.m.-11 p.m. ET ; Sat–Sun 8 a.m.-8 p.m. ET)
- Credit card customer service (including lost or stolen card) : 800-732-9194 (24/7)
1-757-677-4701 (international cell phone roaming charges may apply), 24/7
- Credit card activation : 800-276-9939 (24/7)
- Credit card billing inquiries : 866-266-0212
- To submit a claim for an ATM deposit or withdrawal: 844-401-8500 ~ Mon-Fri 8 a.m.-11 p.m. ET & Sat-Sun 8 a.m.-8 p.m. ET
- To report a problem with an ATM : 844-401-8500 ~ Mon–Fri 8 a.m.-11 p.m. ET & Sat–Sun 8 a.m.-8 p.m. ET
- Mobile Banking support : 800-432-1000
- ATM or debit charges : 877-366-1121
- Mortgage accounts : 800-669-6607 (Mon–Fri 7 a.m.-7 p.m. local time)
- Home equity accounts : 800-934-5626 (Mon–Fri 7 a.m.-7 p.m. local time)
- Online Banking : 800-432-1000
- Financial center : 800-432-1000 (Mon-Fri 7 a.m.-10 p.m. or Sat-Sun 8 a.m.-5 p.m., all times ET).
- Report a lost or stolen ATM or debit card : 800-432-1000
1-315-724-4022 (international collect; cell phone roaming charges may apply
- Report a lost or stolen credit card : 800-732-9194
1-757-677-4701 (international collect; cell phone roaming charges may apply
- Report a lost or stolen checkbook : 800-432-1000
1-315-724-4022 (international collect; cell phone roaming charges may apply
- Student banking : 800-432-1000
1-315-724-4022 (international collect; cell phone roaming charges may apply
- Student lending : 800-344-8382
- Joe Martin Scholarship (for Bank of America employees and retirees only) : 800-537-4180 (Mon-Fri 8 a.m.-4:30 p.m. CT)
- Safe deposit box : 800-432-1000
- Supplier relations and development help desk support : 888-550-6433 (U.S.)
1-401-865-7948 (international collect; cell phone roaming charges may apply)
Mon-Thu 8:30 a.m.-7 p.m. ET & Fri 8:30 a.m.-5 p.m. ET
- Health Benefit Accounts (HSA, FSA, HRA)
For assistance opening a new HSA account: 800-992-3200 (Mon–Fri 9 a.m.-6 p.m. ET)
For assistance with an existing account: Call the number on the back of your debit card or call: 800-718-6710 (24/7)
TTY/TDD : 800-305-5109 (24/7)
Bank of America Mailing Address
Credit card payments
- Bank of America
- PO Box 15019
- Wilmington, DE 19886-5019
Application status inquiries
- Bank of America
- PO Box 2493
- Norfolk, VA 23501-2493
Express overnight service
- Payment Services
- 900 Samoset Drive
- DE5-023-03-02
- Newark, DE 19713-6000
Credit card billing inquiries
- Bank of America
- PO Box 982234
- El Paso, TX 79998-2234
Questions about card types
- Bank of America
- PO Box 53132
- Phoenix, AZ 85027-3132
About ATMs
- Bank of America
- PO Box 25118
- Tampa, FL 33622–5118
Privacy & security
- Bank of America
- PO Box 25118
- Tampa, FL 33622-5118
Mobile Banking
- Bank of America
- PO Box 25118
- Tampa, FL 33622-5118
Student lending
- Bank of America
- Student Banking Group
- PO Box 182174
- Columbus, OH 43218-2174
Online Banking support
- Bank of America
- FL1-300-02-07
- PO Box 25118
- Tampa, FL 33622-5118
Contact for Changing BofA account
For updating your account, In most cases, a brief financial center appointment is all you need. If you change the account owner and/or payable on death (POD) beneficiary layer or update a name, then You’ve to visit your local financial center with your documents and they’ll make the update.
Before you schedule your financial center appointment, tell them what type of account you have and what changes you need to make. They’ll tell you what documents and information you need to bring to your appointment so that they can quickly update your accounts.
If you don’t live near a financial center, please call at 800-432-1000 (Mon-Fri 7 a.m.-10 p.m. or Sat-Sun 8 a.m.-5 p.m. , all times ET).
Bank of America Email
Don’t mail at any fake email address. Sign in here to BofA Online and access the Secure Message Center. If you feel you have received a phishing email from someone impersonating BofA, Then visit here to get extra protection from fraud.
Any suspicious email including the name of Bank of America should be immediately forwarded to abuse@bankofamerica.com and then delete it. Please keep in mind that BofA will only respond to your message if we require additional information.
Fraud protection tip: Never submit access codes, personal information, or financial information via email, text, or unwanted phone calls. Bank of America will never contact you to request this information.
If you receive an email or text message from Bank of America and are unsure whether it is legitimate, do not click on any links.
Bank of America Online Live Chat
If you want to contact a BofA customer representative online, then you have to sign in here to make an appointment. You can schedule an appointment at your earliest convenience to open an account or address your financial difficulties.
Online chat may be available depending on the products and services you are looking for. When agents are available, you will get a link or be invited to chat. The chat link is typically located on the right-hand side of the page and appears as a chat icon.
Similar: Chase Bank Near Me: Find ATMs & Branch Locations
Visit Bank of America Near Me
Bank of America has more than 4,300 branches and 17,000 ATMs. So you can quickly locate the nearest Bank of America branch by searching Google Maps or visiting the Bank of America website, which offers a branch locator feature
For getting started you need to enter a zip code, an address, a city or a state then you can sort your search results by branch or ATM and you can also narrow down the results by the services you need.
Also you can use Google map to find Bank of America ATM or Branch near you. Just open your google map and search for Bank of America ATM or Branch
Connect with Bank of America on Social Media
Official Website of BofA: Must Visit for Recent Updates
Headquarters of Bank of America
Charlotte, North Carolina, United State
FAQ on Bank of America
Does Bank of America have 24/7 customer support?
You can get Bank of America customer support from Monday – Friday: 7 AM – 10 PM ET & for Saturday – Sunday: 8 AM – 5 PM ET. Customer service is offered for lost or stolen cards 7 days a week, 24 hours a day. Also the Automated support will be available 24/7.
1 Comment
Good info