Do you need to contact Truist Bank customer service for getting help with an issue? Then let’s see how you can get support from the Truist Bank.
Truist Financial Corporation is a bank holding corporation based in the United States. It is the tenth-largest bank in the United States by assets, Truist Insurance Holdings is the world’s seventh-largest insurance broker.
How to Contact Truist Bank Customer Service
You can contact Truist Bank customer service through many ways like the official website, Social media, Phone calls, Mailing, Branch near you, etc. For getting help quickly, all the possible Truist Bank support systems are discussed below.
Note: Your card or account number will be required to get support for your Truist Bank account or card. The Truist Bank accepts calls made via relay.
Support Hours of Truist Bank Customer Service
If you want to get support from the Truist Bank customer service then you must know the support hours of the Truist Bank. Talk to someone Monday through Friday, 8 am to 8 pm ET, Saturday, 8 am to 5 pm ET, closed Sunday. Or get 24-hour automated assistance.
- Truist clients: 844-4TRUIST (844-487-8478), outside the U.S.: +1-910-914-8250
- SunTrust now Truist clients: 800-SUNTRUST
How to Contact Truist Bank Support Quickly
You can contact Truist Bank customer service via their official Website, Social Media, Email, or Phone numbers.
- For 24/7 customer service with checking, savings, and loan accounts: Call 844-4TRUIST (844-487-8478) &
- Outside the U.S.: +1-910-914-8250.
- SunTrust now Truist clients: 800-SUNTRUST. (800-786-8787 )
- For account-specific customer care, dial the phone number on the back of your card.
- Call 844-4TRUIST (844-487-8478) for quick assistance if you suspect any fraud.
For getting contact directly Truist Bank Momentum Specialists visit here, Momentum Specialist will contact you directly.
Direct Contact with a Truist Bank Customer Service representative
If you want to contact a Truist representative directly then complete the form below that you need, and a representative will be in touch soon.
- Life Insurance Team
- Health Insurance Team
- Personal Insurance Team
- Employee benefits small group specialists
- Business insurance claims center
- Small business property & casualty insurance team
- Employee benefits team
Truist Bank Customer Service Contact Numbers List
Personal clients & Business clients ( Both Clients)
- General account information: 844-4TRUIST(844-487-8478)
- Online and mobile banking: 888-228-6654
- Credit cards & Debit cards: 844-4TRUIST(844-487-8478)
- Insurance – Personal/Business claims center (McGriff) : 800-990-4228
- Insurance-Health/ Insurance-Life (Truist Life Insurance Services) / Insurance – Business solutions (Truist Life Insurance Services):800-474-1471
- Insurance-Personal property & casualty service (McGriff) : 800-228-1820
- Loans: 844-4TRUIST(844-487-8478)
- If your mortgage originated with SunTrust, contact : (800) 634-7928
- If your mortgage originated with BB&T, contact : (800) 295-5744
Truist Wealth : 800-228-9798 (Mon – Fri, 7 am – 7pm ET)
- Business Checking Accounts (Simple, Dynamic, Community): 844-4TRUIST
- Business Savings Accounts (Simple, Money Market, CDs: 844-4TRUIST
- Business Loans (loans, lines of credit, real estate, equipment, vehicles): 844-4TRUIST
- Credit card management – Truist eZBusiness support: 844-4TRUIST(844-487-8478)
- Delta SkyMiles Business Debit Card: 844-4TRUIST
- Employee benefits small group specialists: 800-226-0051 (insurance)
- Insurance – Business property & casualty (McGriff) : 877-643-6227
- Insurance – Employee benefits (McGriff): 800-226-0051
- Merchant Services: 866-238-2420 (sales)
- 877-672-4228 (client support)
- Truist Equipment Finance: 844-4TRUIST(844-487-8478)
Truist Bank Customer Service Mailing Address
SunTrust Mailing Addresses
For General Inquiries/Research Request
- SunTrust Bank
- Mail Code RVW 3003
- PO Box 26149
- Richmond, VA 23260-6149
Mail Monthly Payments
- SunTrust Bank
- PO Box 79041
- Baltimore, MD 21279-0041
- SunTrust Bank
- Attn: ISAOA/ATIMA
- PO BOX 47047
- Atlanta, GA 30362
Qualified Written Requests/Notices of Error/Requests for Information
- SunTrust Bank
- Attn: QWR/NOE/RFI
- PO Box 26527
- Richmond, VA 23261-6527
BB&T Mailing Addresses
- BB&T Mortgage Payment Center
- PO Box 580022
- Charlotte, NC 28258-0022
With a Billing Statement
- BB&T Mortgage Payment Center
- PO Box 580302
- Charlotte, NC 28258-0302
Truist Bank Customer Service Email
Truist bank doesn’t have an email for customer service. Truist Bank would never send you an email requesting personal or account information or asking you to click a link to verify your identity. You can visit here for more info on Email addresses and secure messages.
How do report fraud, phishing, identity theft, or suspicious emails?
Remember, Truist Bank will never ask you to provide, update, or verify your personal or account information over email, text, or social media. If you receive any unsolicited communications asking you to provide passwords, Social Security numbers, PINs, credit or check card numbers, or other confidential information, then report by calling.
- Truist clients : 844-4TRUIST (844-487-8478)
- BB&T clients – 800-226-5228, SunTrust clients – 800-447-8994
- Be the first to know—get customizable fraud alerts by text or email.
For suspicious Truist emails (phishing), texts (SMiShing), calls (vishing), or other scams:
- Ignore and delete unexpected messages asking for passwords, PINs, or other confidential information.
- If you have any questions about the legitimacy of a message, call fraud specialists at the number above or on the back of your card.
Truist Bank Customer Service: Schedule an appointment
You can schedule an appointment to meet with a Wells Fargo banker. You can make an appointment for Banking – BB&T & for Banking – SunTrust. Then narrow down the services you need.
Book an appointment form here. You can filter an Appointment type from below mentioned type that you need.
- Branch Banking – Truist
- Personal Banking
- Small Business
After selecting a type you need to click on the Next button then you will enter a new page & for getting started you need to enter a ZIP code or address or city name.
Truist Bank Customer Service: Online Live Chat
Truist Bank does not offer customer support through live chat.Truist Bank Phone Number: 844-4TRUIST (844-487-8478).
Visit Truist Bank Near Me
Truist Bank has around 2,781 branches. So you can quickly locate the nearest Truist Bank branch or ATMs by searching Google Maps or visiting the Truist Bank website. Let’s see the ways to find a Bank near you.
By website locating feature
To find a Truist Bank branch or ATM just visit truist.com.location For getting started you need to enter a zipcode or an address or a city or a state.
Using Google Map
Also, you can use Google maps to find a Truist Bank ATM or Branch near you. Just open your google map and search for Truist Bank ATM or Truist Bank Branch
How to Connect with the Truist Bank on Social Media
If you want to connect with the Truist Bank on social media then visit the below social sites and connect for getting help in future.
FAQs on Truist Bank Customer Service
Do Truist banks have 24/7 customer support?
Truist Bank has 24 hours a day, 7 days a week customer service through automated assistance.
- Truist clients: 844-4TRUIST (844-487-8478),
- outside the U.S.: +1-910-914-8250
- SunTrust now Truist clients: 800-SUNTRUST(800-786-8787)
What is the Official Website of the Truist Bank?
www.truist.com is the official website of Truist Bank. Must visit the Truist Bank official website for recent updates.
Where is the Headquarters of the Truist Bank?
- Charlotte, North Carolina, United States